Features & Suggestions
Why canโt I find my guestsโ document photos anymore?
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How to Request and Obtain Access to Smartpms APIs
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Guide to Using the CMMS Module (Maintenance and Work Orders)
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Why do bookings show as "To be paid" even though the group bill has been settled?
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Why can't I delete a payment from the "Payments" tab of the reservation?
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Why is the client datails misaligned/different from the one shown on the OTA portal (booking/expedia etc.)?
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How do I view the summary of my issued tax documents?
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Complete Guide to Using the City Tax Report in CiaoBooking
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Why do the calculations of the Tourist Tax not add up?
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I have added an extra charge to a booking. Why is this amount not included in the Revenue Share calculation and the owner's share does not increase?
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Why are not all my properties appearing on my Booking Engine and how can I resolve this?
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Why is the revenue share not updating after adding a payment?
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What to do if sending the invoice to the SDI returns an error despite the data being correct?
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How do I correctly enter customer data on an invoice?
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Can I create invoices and receipts for clients other than my guests? (e.g. invoices for property owners)
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